Senior Software Engineer, Backend (Product) Job at Otter.ai, Seattle, WA

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  • Otter.ai
  • Seattle, WA

Job Description

The Opportunity

Were building the next generation of AI-native product experiences where conversations turn directly into outcomes. As a Senior Software Engineer on our Product teams youll own significant areas of the product and play a key role in shaping how AI capabilities translate into real user value.


Youll work across the full lifecycle of AI-driven featuresfrom data ingestion and model orchestration to output structuring and delivery into user-facing product this role youll not only build features but also design the systems that power themensuring that AI outputs are reliable performant and aligned with real user needs.


Youll take on complex ambiguous problems and drive them from concept to production making thoughtful tradeoffs across latency cost and quality. This includes defining how LLMs retrieval systems and structured data come together to create cohesive product experiences.


Working closely with product design and AI teams youll rapidly prototype and iterate on features like summaries action items and intelligent workflowswhile helping establish patterns and best practices that other engineers can build on.


Youll also play a key role in elevating the team: guiding technical decisions mentoring engineers and raising the bar for both product thinking and engineering quality.

Your Impact
  • Own end-to-end delivery of AI product features
    Lead the design and implementation of complex featuresfrom initial concept through productionensuring high quality and strong user impact.
  • Drive system design for AI-backed experiences
    Architect systems that orchestrate LLMs retrieval and structured data making thoughtful tradeoffs between flexibility reliability and performance.
  • Elevate product quality through iteration and evaluation
    Establish and improve feedback loops (evaluation frameworks user signals experimentation) to systematically improve AI output quality.
  • Lead technical direction within a product area
    Break down ambiguous problems define approaches and guide execution across multiple engineers.
  • Mentor and raise the engineering bar
    Provide guidance on code quality system design and product thinking; help less experienced engineers operate more effectively in an AI-driven environment.
  • Accelerate team velocity through AI-assisted development
    Model effective use of modern AI tools to improve iteration speed code quality and overall team productivity.

Were looking for someone who

  • Has 5 years of experience building and scaling product-facing systems with a track record of owning complex features or product areas end-to-end
  • Writes clean maintainable code (Python preferred) and makes strong architecture and design decisions across a modern web stack
  • Brings a high bar for product quality not just system correctness consistently asks whether whats being built actually serves users well
  • Has experience working with AI/LLM-powered systems or can ramp quickly and contribute meaningfully to shaping their behavior in production
  • Drives projects from idea production with strong ownership and helps others do the same through mentorship and technical leadership
  • Thrives in ambiguous fast-moving environments and can set technical direction not just execute within it

Nice to haves

  • Experience building or experimenting with LLM-powered features (prompting evaluation RAG etc.)
  • Experience designing systems that balance latency cost and quality
  • Exposure to user feedback loops experimentation or evaluation frameworks

About

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings is the worlds leading tool for meeting transcription summarization and collaboration. Using artificial intelligence Otter generates real-time automated meeting notes summaries and other insights from in-person and virtual meetings - turning meetings into accessible collaborative and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google DeepMind Zoom and Tesla.

is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.

Accessibility & Accommodations

is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process please contact at least 3 business days before your interview.

* does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any employee) and without a written agreement otherwise will be deemed to be our sole property and no fee will be paid should we hire the candidate.

Salary range

Salary Range: $185000 to $230000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.

#LI-Hybrid

Required Experience:

Senior IC

Job Tags

Permanent employment, Full time

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