Job Description

Job Summary:

Creative Chaos is looking for a proactive and detail-oriented  Inbound SDR to manage all incoming sales inquiries. Your primary responsibility is to engage, qualify, and schedule meetings between these leads and our Account Executive (AE).

Key Responsibilities:

• Respond Promptly to inbound leads (within defined SLAs).

• Conduct Initial Outreach via personalized emails, phone calls, and SMS.

• Schedule Meetings between qualified prospects and the AE using HubSpot Meetings.

• Maintain CRM Accuracy by logging all activities, notes, and lead dispositions in Hubspot.

• Nurture Cold Leads who aren’t ready to buy yet—add them to follow-up cadences or hand-off to marketing.

• Monitor and Triage website contact forms, inbound calls, demo requests, and email inquiries.

• Collaborate Closely with AEs to ensure a seamless handoff and calendar alignment.

• Provide Feedback to marketing and sales teams on lead quality and recurring patterns.

Requirements

• Bachelor’s degree in business, marketing, or a related field
• 1–3 years in a similar role.
• Strong written and verbal communication skills (clear, concise, persuasive).
• Experience with CRM systems like HubSpot.
• Comfort with phone outreach and handling objections or questions from prospects.
• Highly organized and process-oriented — you don’t let leads slip through.
• Self-starter: you’re proactive, responsive, and accountable.
• Tech-savvy: Familiar with email tools, calendar scheduling platforms, SMS platforms, and sales enablement tools.

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