Hilton Hotel- Front Desk Associate- FULL TIME AM/PM Shift Job at Spark by Hilton Salt Lake City Airport, Salt Lake County, UT

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  • Spark by Hilton Salt Lake City Airport
  • Salt Lake County, UT

Job Description

Enjoy Hotel discounts around the world and rental car discounts that start the day you do! 

Position Summary:

As a Front Desk Hotel Associate, you will be the friendly face that greets our guests upon arrival. Your role is essential in ensuring a smooth and pleasant experience for all visitors. Here are the key responsibilities:

  • Guest Check-In and Check-Out: Efficiently handle guest arrivals and departures, ensuring accurate registration and payment processing.
  • Reservations Management: Assist guests with room reservations, changes, and cancellations.
  • Customer Service: Provide information about hotel amenities, local attractions, and answer guest inquiries.
  • Room Assignments: Allocate rooms based on availability and guest preferences.
  • Payment Processing: Verify credit card information and process payments.
  • Problem Resolution: Address guest concerns promptly and professionally.
  • Communication: Relay messages, handle phone calls, and assist with wake-up calls.
  • Safety and Security: Follow protocols for guest safety and emergency situations.

Qualifications:

  • Excellent communication skills
  • Customer service-oriented
  • Ability to multitask in a fast-paced environment
  • Attention to detail
  • Proficiency in using computer systems

Benefits:

  • Competitive salary
  • Employee discounts
  • Opportunities for career growth

Join our team and be part of creating memorable experiences for our guests!

Job Tags

Full time, Local area, Shift work

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