Area Customer Service Coordinator Job at SGS Consulting, Wisconsin

RWJLN20rK3dPMFNFazlMbHM5eU9XUzJTWlE9PQ==
  • SGS Consulting
  • Wisconsin

Job Description

Job Responsibilities:

  • Support daily operations at multiple locations within the region
  • Assist management with process improvement, procedural testing, and operational compliance
  • Support Field Implementation Managers with new account launches and service expansions
  • Assist with onboarding and cross-training of team members
  • Help develop and update Site Procedure Guides; ensure accuracy and compliance
  • Maintain thorough knowledge of all contracted services at assigned sites
  • Perform daily site inspections for service quality and safety compliance
  • Provide feedback via surveys or reporting tools to improve customer experience
  • Fill in for absent staff, including site management when needed
  • Deliver all aspects of contracted services while traveling between accounts
  • Foster a customer-focused environment and gather customer feedback
  • Escalate customer issues to ESM/AOM and support resolution
  • Communicate promptly and effectively with customers and end users
  • Collect data and assist with Monthly Operations Review tasks
  • Perform other duties as assigned

Skills:

  • Service Coordinator, Customer Service Coordinator, Print, Mail, Mailing, Scanner, Copying

Education/Experience:

  • High school diploma or GED required

Job Tags

Similar Jobs

United Hospitality Services

Overnight Production Associate Job at United Hospitality Services

APPLY TODAY! Become a part of our United team. We are an industrial laundry near Six Flags seeking team members to work in our production department. The work requires employees to process laundry for Atlantas finest hotels. We wash, fold and run product through industrial...

Language Trainers

Levantine Arabic teacher needed- ID: 1092380 Job at Language Trainers

 ...work, family, or travel. Founded in 2004, our motto is Any Language, Anytime, Anywhere! We might have a job for you as a Levantine Arabic teacher. One of our clients in Cleveland would like to have one-to-one MEDICAL Levantine Arabic classes . Course details:... 

VoltaGrid

Natural Gas Decompression Technician Job at VoltaGrid

 ...Position Title : NATURAL DECOMPRESSION TECHNICIAN Location : FIELD FLSA Class: NON-EXEMPT Responsible to : AREA OPERATIONS MANAGER...  ...for the day-to-day operations and maintenance of natural gas treating and processing equipment including refrigeration, decompression... 

Leonardo Worldwide Corporation

Program Manager - Construct Integration Team Job at Leonardo Worldwide Corporation

 ...: Leonardo uno dei partner industriali strategici del programma GCAP (Global Combat Air Programme), insieme alla britannica BAE Systems e alla giapponese Mitsubishi Heavy Industries, finalizzato allo sviluppo e alla realizzazione di un sistema aereo di nuova generazione... 

Confidential

Machine Operator Job at Confidential

 ...a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Apr 8, 2026. About Aerotek: We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled...